Shiba Pharma

Integrated Management System Policy

Shiba Pharma for Pharmaceuticals and Chemicals Ltd. produces and develops high-quality pharmaceutical products in various forms and sizes that comply with international standards, through implementing, developing, and maintaining an Integrated Management System that meets the requirements of international standards (ISO 9001:2015 Quality Management, ISO 14001:2015 Environmental Management, ISO 45001:2018 Occupational Health and Safety Management, cGMP Good Manufacturing Practice).

To achieve this, the company is committed to:

1. Providing and utilizing all available resources to deliver safe medical products that meet customer needs and expectations.
2. Enhancing awareness and taking all necessary measures to ensure compliance with good manufacturing practices and other management systems.
3. Complying with all relevant local and international legal and regulatory requirements.
4. Preventing pollution, reducing waste, preserving natural resources, and protecting the environment.
5. Providing a suitable work environment, implementing all safety measures to protect employees and company assets.
6. Continuous improvement of all company processes and products.
7. Strengthening relationships with stakeholders and building long-term local and regional partnerships.

The company also commits to communicating this policy to all relevant parties. It is implemented by all employees, and senior management will review and update it annually to ensure its effectiveness and compliance with applied systems.

Quality Management System Policy

Shiba Pharma for Pharmaceuticals and Chemicals Ltd. (Marketing and Sales Division) markets and sells high-quality pharmaceutical products in various forms and sizes that comply with international standards, through implementing, developing, and maintaining a Quality Management System in compliance with ISO 9001:2015.

To achieve this, the company is committed to:

1. Providing and utilizing all available resources to deliver safe medical products that meet customer needs and expectations.
2. Enhancing awareness and taking all necessary measures to ensure compliance with the Quality Management System.
3. Complying with all relevant local and international legal and regulatory requirements.
4. Continuously improving all company processes and products.
5. Strengthening relationships with stakeholders and building long-term local and regional partnerships.

The company also commits to communicating this policy to all relevant parties. It is implemented by all employees, and senior management will review and update it annually to ensure its effectiveness and compliance.

Integrated Management System Scope

The Integrated Management System at Shiba Pharma is applied at the company’s headquarters in Asr – Bait Adhran – Sana’a, covering all company processes and pharmaceutical products. The system meets legal and customer requirements and the requirements of international standards (ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, cGMP).

Except for clause 3.5.8 of ISO 9001:2015 (Customer or external provider property), as the company does not hold any assets of customers or external providers.

Quality Management System Scope

The Quality Management System at Shiba Pharma (Marketing and Sales Division) located in Baghdad Street – near Ibn Al Nafis University – Sana’a, applies to all operations and pharmaceutical products. It covers all legal and customer requirements and complies with ISO 9001:2015.

Except for clause 3.8 (Design and Development), as the division currently does not perform any design or development activities.

Company Strategic Direction

Our Mission

Shiba Pharma is committed to producing high-quality medicines according to global standards at affordable and competitive prices, raising healthcare levels locally and regionally through the application of international systems, modern equipment and technologies, staff training and development, continuous improvement, social responsibility, and full compliance with laws, quality, health, safety, and environment standards, as well as Good Manufacturing Practice (cGMP), contributing to drug security and local industry development.

Our Vision

To be the preferred choice and leader locally and regionally in the pharmaceutical and chemical industries, providing quality products.

Our Values

• Quality
• Excellence
• Efficiency
• Professionalism and Integrity
• Honesty
• Creativity and Innovation
• Customer Trust and Satisfaction
• Continuous Improvement
• Social Responsibility

Strategic Objectives

1. Utilizing all available resources to produce diverse medicines using the latest pharmaceutical technologies, meeting customer expectations.
2. Enhancing awareness and ensuring compliance with good manufacturing practices, management systems, and continuous improvement.
3. Complying with all relevant local and international legal and regulatory requirements.
4. Preventing pollution, reducing waste, preserving natural resources, and protecting the environment.
5. Providing a suitable work environment, ensuring employee safety, protecting company assets, and developing staff skills.
6. Continuously improving all company processes and products.
7. Strengthening stakeholder relationships and building long-term partnerships.
8. Continuously developing new pharmaceutical products and technologies that meet customer and market expectations.